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LEADERSHIP & SKILLS

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November 2019 - December 2020

TENNESSEE TECHNOLOGICAL UNIVERSITY
Phi Mu Sorority Vice President

Led chapter operations by overseeing ten committees, organizing weekly meetings, and presenting training content on leadership, communication, and chapter development. Coordinated planning, delegation, and execution across committees to support a well-structured and engaged organization.

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SKILLS:

Leadership & oversight

Meeting facilitation

Public speaking

Conflict resolution

Organization & delegation

Team coordination

Event planning

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August 2019 - September 2020

TENNESSEE TECHNOLOGICAL UNIVERSITY

SOAR Student Coordinator

Coordinated daily responsibilities for the Student Orientation Assistants, ensuring organization, readiness, and clear communication across the team during orientation sessions. Acted as the liaison between SOAs and leadership and helped lead training, preparation, and the three-day retreat for new staff.

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SKILLS:

Team support & supervision

Communication

Training & onboarding

Problem-solving

Administrative coordination

Time management

Leadership in high-energy environments

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June 2019 - March 2020

TENNESSEE TECHNOLOGICAL UNIVERSITY
FlightPath Student Coordinator

Developed and implemented the first retention support system for first-year students by creating communication workflows, conducting outreach, and ensuring timely access to campus resources. Monitored attendance and provided proactive support to help improve student success rates.

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SKILLS:

Workflow creation

Data tracking & follow-up

Customer/student support

Communication outreach

Active listening

Organization

Empathy & interpersonal skills

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©2020 by Megan Diem.

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